Delivery Center Manager

For Strix we are looking for a goal-oriented, strategically thinking Manager to help us build a Delivery Centre. The role requires a seasoned professional with strong experience in nearshoring, deep network of talent sources in countries such as Poland, Ukraine, Serbia, Romania and more.

Responsibilities:

• Developing and implementing of a nearshoring strategy.

• Creating Delivery Center Staff and accountability for that.

• Holding most of the Production FTEs.

• Delivery Center resource management, including budgeting, resource allocation and capacity planning.

• Cooperation with Group in terms of staffing needs.

• Supporting actively sales cases.

• Cooperating with HR Team.

• Executing Growth Strategy.

• Understanding business mechanics like revenue, costs, margin and how they are collected (financial KPI’s).

• At least 5 years of experience on IT Production or HR Roles.

• At least 2 years of experience on leadership roles.

• Experience in implementing a nearshoring strategy.

• Experience of working with international teams and understanding their cultures of work.

• Highly developed negotiation, communication and management skills.

• Fluency in English and Polish (written and spoken).

Nice to have:

• Knowledge of the e-commerce industry.

Benefits:

• Private healthcare.

• Flexible working hours and hybrid work (working from the Krakow office a few times a month).

• Ability to start work at a time of your choice between 7:00 am - 10:00 am.

• Financing of computer equipment for B2B.

• 3 hours for your development per week.

Why is Strix the best place for talented experts?

• People come first for us. Our unique work culture creates a space that attracts the best and is a forge for real talent. Check it out on the Culture site.

• We have open minds and enjoy challenging projects. Do you have a similar mindset? We have a lot in common 🙂 As an official Magento partner, we have implemented e-commerce solutions for some of the biggest brands, including the world's first version of Magento Commerce 2.3 with MSI for Tous, the first Headless in Home & Improvement branch for Castorama and a microservices architecture for an international project - Modivo.

• We have the best experts in our teams. This is not only our opinion, the Clutch.co portal named us the best company in the category "Top Developers in Poland 2020": TopDev2020.

• At Strix, you get space for development! Our symbol is the owl, as you know the owl is a symbol of knowledge and wisdom. Strix is not only the name of our company, but also one of the owl species. We take our employees' ideas seriously and give them the opportunity to be implemented.

If you think Strix is the perfect place for you - send us your application 🙂

Here is what comes next!

1. Phone/online interview - we will ask you about your experiences, challenges, and expectations for your work at Strix.

2. Meeting with CEO, COO and HR Manager.

3. Meeting with Strix Group.

3. Recruitment Task and Gallup Test.

4. Feedback, decision, and offer!